Most of us have been brought up in the traditional healthcare model which is more person-to-person rather than virtual. Due to ever-changing lockdown norms most of us have been unable to visit hospitals or clinics and doctors are unavailable for ‘in person visits’. There is also the lingering fear of getting infected if we step out.
Seeing the constant challenge people across the globe were facing when it come to speaking to a doctor or trying to look for a second opinion from an expert, the idea for iCardin was born.
Sameer More (CEO iCardin, a tech evangelist, a strong believer of ‘change’ and in the #Atmanirbhar ideology) and his team decided to launch a platform wherein anyone across the globe could seek an exclusive second opinion about their diseases or disorders right from the comfort of their couch in just 3 simple steps.
So, what is this platform all about?
iCardin is a pocket friendly and secure platform that provides an unbiased second opinion to patients battling with mental health issues, cardiological & neurological disorders, neonatal & pediatric diseases all under one roof.
iCardin offers insights into alternative treatment options and validates the current medical diagnosis to help you make informed decisions about your healthcare and treatment plan ahead. Their panel of doctors comes from an experience range of 12-15+ years and are well known super-specialist practitioners from India, the US, and UK.
Imaging tests such as an MRI, brain scan or similar can also be availed through iCardin’s various diagnostic centres and lab partners across India. Apart from this, they can help with additional information on other treatment opportunities related to neuroradiology, clinical trials and more. They are also offering in-patient services for international patients to find top quality, affordable medical care at India’s best healthcare centres.
Sameer believes: “ With everyone focusing mostly on COVID, I found that some of my near and dear ones were struggling with getting through to doctors for an alternate opinion on medical issues like migraine, chronic spine/brain disorders, preterm birth, ADHD, depression, etc. In some cases they were recommended to go for complex surgery or take high doses of medications, which was unsettling for them; Its not always black and white with certain recommendations, hence the hesitation and second guessing. And to top it all, the lack of ‘ in-person visits’, reaching out to specialists was becoming a concern. I’m glad that iCardin was there at a crucial time and this swift mode of giving out consultations came as a benefit even to the doctors.”
How does it work?
Anyone trying to speak with a doctor can come to iCardin’s platform, fill in their details, get a personal care manager assigned to them for understanding their medical history/records and consult over a tele/video call. The meeting occurs within 24 hours of making an appointment and you can go over your available treatment options through a virtual tele or face-to-face interaction with iCardin’s doctor, without having to queue up for hours outside clinics. Post this a personalized report is shared for a handy reference and patients can also do free follow-ups in the subsequent weeks.
Sameer adds: “With over 50% people opting for a second opinion with non-emergency issues or acute medical conditions, we are trying to be flexible and personalized in how we offer a second opinion to our patients. Because of iCardin’s ease and promptness to address patient issues, since the launch of this initiative just over a month ago, more than 30 patients have availed this service satisfactorily from different parts of the world such as Dubai, South Africa, Maharashtra, Karnataka, Kolkata, Orissa, Uttar Pradesh and Tamil Nadu to name a few. We do have a long way to go but this definitely adds a boost to our efforts.”
When your doctor recommends a medication or procedure, for any condition, you almost certainly have questions and concerns such as ‘could there be an alternative? Or could I have been misdiagnosed?’. These reactions are normal. It’s not about ignoring the first opinion but it doesn’t mean you need to accept everything you just heard at face value because there actually could be another option available. The next step should be to get a second opinion.
And now you know where to turn for the ‘new normal’!